liplne
Returns and exchanges
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[Returns and exchanges]
Please check before purchasing: Please check the size, material, and color before purchasing.
Due to the nature of the material and handmade products, there may be differences in the listed sizes and specifications. The allowable size difference is +-9mm. In addition, there may be rare cases where uneven dyeing, misalignment or distortion of patterns or parts may occur.
・Please understand that each item is unique.
*When measuring the size, place the item on a level surface or floor and make sure to smooth out any wrinkles or creases before measuring.
Cancellation after placing an order
-----------------------------------------------
Please note that we cannot accept cancellations after the order confirmation email has been sent.
Returns and exchanges
-----------------------------------------------
When you receive the product , please check the contents immediately.
Returns due to customer convenience are not accepted unless there is a defect in the product.
"We will only accept returns if there is a defect in the product you receive."
▽
In the unlikely event that you receive a defective product or a product different from what you ordered, please contact us within 3 days of receiving your package.
In that case, we will check the defective part and then send you a follow-up message regarding exchange or return.
Please note that we will inspect any works returned to us without prior notice, and if no defects are found, we will return the work to you, postage due.
We cannot accept returns in any of the following cases:
・Items that are returned without prior notice ・Items that have already been worn ・Items that have absorbed the smell of perfume, cosmetics, tobacco, pets, etc. ・Items that have been washed or dry-cleaned ・Items where product labels or accessories have been removed or lost ・Items that are clearly soiled or scratched by the customer ・Items that are in a significantly different condition when returned from when they were delivered
Please check before purchasing: Please check the size, material, and color before purchasing.
Due to the nature of the material and handmade products, there may be differences in the listed sizes and specifications. The allowable size difference is +-9mm. In addition, there may be rare cases where uneven dyeing, misalignment or distortion of patterns or parts may occur.
・Please understand that each item is unique.
*When measuring the size, place the item on a level surface or floor and make sure to smooth out any wrinkles or creases before measuring.
Cancellation after placing an order
-----------------------------------------------
Please note that we cannot accept cancellations after the order confirmation email has been sent.
Returns and exchanges
-----------------------------------------------
When you receive the product , please check the contents immediately.
Returns due to customer convenience are not accepted unless there is a defect in the product.
"We will only accept returns if there is a defect in the product you receive."
▽
In the unlikely event that you receive a defective product or a product different from what you ordered, please contact us within 3 days of receiving your package.
In that case, we will check the defective part and then send you a follow-up message regarding exchange or return.
Please note that we will inspect any works returned to us without prior notice, and if no defects are found, we will return the work to you, postage due.
We cannot accept returns in any of the following cases:
・Items that are returned without prior notice ・Items that have already been worn ・Items that have absorbed the smell of perfume, cosmetics, tobacco, pets, etc. ・Items that have been washed or dry-cleaned ・Items where product labels or accessories have been removed or lost ・Items that are clearly soiled or scratched by the customer ・Items that are in a significantly different condition when returned from when they were delivered
